What are the main product challenges you face when developing solutions in the Crash & Claim area?
Connected mobility has completely reshaped the way we approach road accidents. Within this context, OCTO’s Crash & Claim services sit at the core of our ability to turn telematics data into real value.
Since its inception, OCTO has anticipated the evolving needs of the insurance and mobility markets, recognizing early on the importance of having precise, timely, and reliable crash information to stay competitive in an increasingly digital and data-driven environment.
From that vision came a new concept of service — an integrated ecosystem of solutions designed to accelerate the settlement of legitimate claims while swiftly identifying potentially fraudulent ones.
It’s a perfect balance between efficiency and protection: reducing operational costs, increasing transparency, and enhancing the overall customer experience.
By combining advanced automatic crash detection, Artificial Intelligence, and data analytics, OCTO supports insurers and mobility operators throughout every stage of the claims process — from reconstructing the dynamics of an accident to damage estimation and fraud detection — all based on accurate, high-quality data from connected vehicles. This ensures precision, speed, and consistency at every step, transforming data complexity into tangible value.
But for OCTO, innovation has never been just about technology.
The challenges we face each day span three interconnected dimensions: human and experiential, technological, and global in scale.
The first — the human and experiential dimension — is perhaps the most important and certainly the most delicate. We believe innovation holds no true value unless it is understandable, accessible, and genuinely useful.
Simplifying complex technologies — from in-vehicle sensor data collection to the application of AI algorithms — means translating raw data into clear, actionable insights that can be easily understood and used by both industry professionals and end users.
That’s why we guide people on a journey of conscious digital growth, continuously investing in training, user support, and experience design.
We are convinced that technology is truly transformative only when it improves life and simplifies what was once complex.
The second challenge is technological. Every day we turn millions of data points from connected vehicles into concrete, high-impact services that make a real difference — for drivers experiencing an accident, for insurers, and for the wider mobility ecosystem. We’re developing increasingly intelligent systems that combine AI, IoT, and edge computing — solutions capable not only of analyzing what has happened, but also of acting proactively, delivering timely, trustworthy information that builds confidence and safety for everyone involved.
Finally, there’s the global and scalability dimension. Operating internationally means navigating diverse regulations, complex ecosystems, and varying levels of technological maturity.
For OCTO, the real challenge is maintaining the right balance between continuous innovation and adaptability — providing effective, high-performance solutions that can operate seamlessly across markets and contexts.
Our platforms are built to be both flexible and resilient, evolving without ever losing consistency or reliability. It’s a continuous exercise in harmonizing innovation and stability, speed and quality, global vision and local focus.
Ultimately, this balance defines the essence of OCTO: our ability to transform complexity into simplicity, to put technology at the service of people, and to help shape a future of mobility that is safer, smarter, and profoundly human.
- How do OCTO’s Crash & Claim solutions create value for both insurance companies and end users?
With over twenty years of experience and more than 13 million detected crashes, we can confidently say that the impact of our solutions is both tangible and measurable.
For insurance companies, OCTO’s technology translates into greater efficiency and a true competitive advantage. Average claim-handling times are reduced by up to 50%, process transparency increases, and the ability to detect fraud or inconsistencies doubles — generating an overall cost reduction of more than 20%.
In other words, OCTO helps insurers become faster, more accurate, and more reliable, building long-lasting relationships of trust with their customers.
For end users, the value is even more immediate: it means experiencing greater safety, peace of mind, and simplicity. Knowing that OCTO’s technology automatically detects a crash, triggers immediate assistance, and supports claim management from the very first moment turns a critical event into a smooth and protected experience.
It’s a clear demonstration of how innovation can also be profoundly human — transforming a moment of crisis into one managed with competence, speed, and empathy.
- Looking ahead, what trends do you see shaping the future of Crash & Claim solutions, and how is OCTO preparing to address them?
Looking to the near future, the Crash & Claim landscape is undergoing a profound transformation, driven by several key trends: Artificial Intelligence, vehicle connectivity and autonomous driving, user centrality, and ESG sustainability.
Artificial Intelligence will continue to evolve, becoming increasingly precise in recognizing and classifying events, reconstructing crash dynamics in real time, and predicting future behaviors. Claims management will grow more proactive and predictive — not just reacting to events, but anticipating them, preventing risks, and optimizing processes through continuous collaboration between humans and AI.
At the same time, vehicle connectivity and autonomous driving will further expand the horizon of available data, paving the way for fully integrated management of the entire claims lifecycle. Information will flow seamlessly among vehicles, infrastructures, insurers, and mobility operators, creating a connected ecosystem where technology interacts in real time with human experience and decision-making.
In this scenario, customer experience will become an increasingly critical differentiator. People expect digital processes that are smooth, personalized, and responsive — capable of turning a critical moment, such as an accident, into an experience managed with transparency, speed, and trust.
Meanwhile, the ESG dimension will play an ever more central role, guiding the development of solutions not only toward economic efficiency but also toward road safety, environmental sustainability, and social responsibility.
OCTO is already prepared for this future. We have been investing for years in proprietary AI algorithms, strategic partnerships with automakers and mobility providers, and modular platforms designed to adapt to diverse markets and regulatory frameworks — all while maintaining the same high standards of quality and reliability.
Our approach remains deeply human-centric and sustainable, because we believe innovation holds real value only when it generates a positive impact on the entire mobility ecosystem — and, through it, on society.
- What do you enjoy the most about working on product management in the Crash & Claim area?
What I love most about my work is the opportunity to integrate cutting-edge technologies — such as Artificial Intelligence, connected vehicles, IoT, and big data — to create a real, positive impact on people’s lives.
My background in mobile robotics — a naturally multidisciplinary field in which I earned my Ph.D. — taught me to view technology not as an end, but as a tool to simplify complexity and transform it into tangible value for both business and society.
I’m deeply motivated by working in a diverse team where different skill sets come together to create solutions that are technologically advanced yet profoundly human: systems capable of accurately reconstructing the dynamics of an accident, assessing responsibilities, estimating damages, and identifying potential fraud.
It’s a field where technological innovation meets human innovation — where AI doesn’t replace people but enhances their ability to make faster, more informed, and more accurate decisions.
And it is precisely in this balance — between technology, empathy, and systemic vision — that I find the true essence of my work at OCTO.