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Safety and Security

Underwriting an insurance policy can be much more than just joining a contract. Assistance to people in times of need and vehicle protection, a way to build a solid and loyal relationship between the company and the insured.

Proactive Crash Assistance

It is one of the most important services dedicated to people’s safety, already regulated by European laws, enriched and improved by the OCTO experience in the sector.
OCTO’s vast experience in analysing and validating crashes has contributed to improving the process and the promptness of services dedicated to people’s safety; not just based on a prompt reaction but also proactive assistance to the driver and occupants in a serious accident.

In fact, after detecting an accident, the OCTO device installed in the car automatically activates an emergency call which establishes an audio channel between the vehicle occupants and the assistance centre.
The event notice is enriched with information on vehicle position and with data on how the accident happened.

B-Call (Assistance on Demand)

Added to the insurance policy, this solution allows insurers to enrich the offer and assist their customers in emergency situations. Complete and suitable for different use cases, the b-call is ready to be implemented and integrated into Companies’ systems at different levels.

In the event of a vehicle breakdown:

Request for Assistance

The driver can activate a request for assistance by pressing a button which can be both virtual (available on an app) and physical (on the device installed on-board). Control Operating Room

Control Operating Room

The request arrives at a Control Operating Room, a complete platform capable of managing incoming requests and monitoring the related operations to respond to faults performed by specialized operators.

Stolen Vehicle Tracking

The request for vehicle localisation and recovery solutions has always been sustained by insurance companies, called on each year to spend huge sums to indemnify stolen vehicles. The same request is made by the insured as they are strongly penalised by indemnities based on a lower value than the one expected.

This complete, scalable, open system enables transparent integration and collaboration on a single platform for all the players involved; it can be configured based on specific customer needs, in compliance with local laws,
OCTO can offer insurance companies an all-inclusive service, making personnel available in the safety control rooms for the customer wanting to outsource the service entirely, for both the technological infrastructure and the operational part.

Stolen Vehicle Tracking Guardian

Frequent car thefts in some geographical areas, usually of specific makes and models, have led to the request for additional solutions that improve possible success when recovering vehicles.

The SVT Guardian solution is able to increase the traceability of the vehicle in the event of theft thanks to the use of the OCTO GuardianPro self-powered wireless device, which allows complete concealment inside the vehicle.
The device can operate on its own or in Bluetooth connection with a primary device to generate an automatic theft alarm in the event one of the two denies removal, thus increasing the chances of finding it.   
The solution allows the Security Control Room (SCR) to track the vehicle and, in accordance with local laws, contact law enforcement agencies to recover it.

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