Connected Magazine

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The Real AI Revolution Isn’t About Answering Customers’ Questions. It’s About Preventing Them from Having to Ask

The future of customer service isn’t about answering questions faster—it’s about preventing them altogether. Discover how AI and connected vehicle data are enabling insurers and fleet operators to deliver proactive, predictive, and more human-centered assistance.

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Latest Articles

July 31, 2026

Protection No Longer Stands Alone
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Insurtech
July 28, 2026

OCTO Interview: Elena Amalfitano – Head of Global Customer Service
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Interviews
July 23, 2026

The human eye sees a journey. Artificial Intelligence sees millions
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Insurtech
July 22, 2026

OCTO Connected Interview: Marco Girelli, President and CEO at Alphabet Italia
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Connected Magazine Interviews
July 17, 2026

10 Reasons to Choose a Telematics Insurance Policy. And 5 Great Reasons Not To (Maybe)
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Insurtech
July 9, 2026

Mobility and Insurance in Kenya: When Innovation Starts with a Smartphone
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Insurtech
July 2, 2026

Confessions of a Telematics Professional: We Don’t Spend Our Days Watching Where You Go
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Insurtech

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Our Solutions

Your business

Industries

Featured Insights

Interviews

OCTO Connected Interview: Marco Girelli, President and CEO at Alphabet Italia

Interviews

OCTO Connected Interview: Christoph Schön – Head of Innovation, LKQ Europe

Interviews

OCTO Connected Interview: Valerio Papale CEO, Agos Renting – B2B Markets Director, Agos

Customer Stories

Featured Items

Press Room

Mario Torello Appointed New Chief Technology Officer of OCTO

Press Room

OCTO and Pouch Insurance Partner to Power AI-Driven Per-Mile Commercial Auto Insurance for Gig Economy Fleets

Press Room

OCTO and Sedgwick Announce Strategic Telematics Partnership

Company

Featured Insights

Press Room

Mario Torello Appointed New Chief Technology Officer of OCTO

Press Room

OCTO and Pouch Insurance Partner to Power AI-Driven Per-Mile Commercial Auto Insurance for Gig Economy Fleets

Press Room

OCTO and Sedgwick Announce Strategic Telematics Partnership

Featured Insights

OCTO Play

OCTO Connected Interview: Paola Bianchi Chief Commercial & Marketing Officer di IMA Italia Assistance

Connected magazine

Latest article

The Real AI Revolution Isn’t About Answering Customers’ Questions. It’s About Preventing Them from Having to Ask

The future of customer service isn’t about answering questions faster—it’s about preventing them altogether. Discover how AI and connected vehicle data are enabling insurers and fleet operators to deliver proactive, predictive, and more human-centered assistance.

Select your interests

Latest Articles

Protection No Longer Stands Alone

OCTO Interview: Elena Amalfitano – Head of Global Customer Service

The human eye sees a journey. Artificial Intelligence sees millions

OCTO Connected Interview: Marco Girelli, President and CEO at Alphabet Italia

10 Reasons to Choose a Telematics Insurance Policy. And 5 Great Reasons Not To (Maybe)

Mobility and Insurance in Kenya: When Innovation Starts with a Smartphone

Confessions of a Telematics Professional: We Don’t Spend Our Days Watching Where You Go

AI and IoT4I

Connected mobility and data: why having more is not enough to create value

How Artificial Intelligence is Transforming Motor Insurance: Towards a More Sustainable and Data-Driven Model

AI as an Operational Accelerator in Fleet Management

Automotive OEMs

From OEM Data to Platform: the Future of Mobility is Integrated (and Invisible)

The Governance Gap in the Age of Urban AI

Seoul as a Data-Driven Mobility Lab

Events

The “Saper fare” by OCTO at the Italian Pavilion – Expo 2020 Dubai

ANSA Incontra: OCTO, con big data smart cities a impatto zero

Subscribed World Tour 2019 Presented By Zuora

How To

How to guarantee constant sanitization

How to use OCTO PurePlace Car

Car Sharing Has Never Been So Easy

Insurtech

The Real AI Revolution Isn’t About Answering Customers’ Questions. It’s About Preventing Them from Having to Ask

Protection No Longer Stands Alone

The human eye sees a journey. Artificial Intelligence sees millions

Smart Mobility

Thailand: Between Urban Traffic and Data-Driven Insurance

Do Safety Tips Really Work?

The Governance Gap in the Age of Urban AI

Interviews

OCTO Interview: Elena Amalfitano – Head of Global Customer Service

OCTO Connected Interview: Marco Girelli, President and CEO at Alphabet Italia

OCTO Interviews Marco Brachini

Market Trends

Inside telematics data: building trust in the age of intelligence

Catastrophic Insurance in Mobility and Automotive: Safeguarding the Future of Movement

Shaping the Future of Telematics: Innovation, Flexibility, and Strategic Evolution

News

Toyota creates new business for its Kinto mobility services

Why companies still need fuel management for their EVs

Options as a Service: how software adds (and takes away) value

Other news

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