OCTO Telematics supports Hyundai Italy in digitalizing “courtesy mobility”
Hyundai’s courtesy car management goes digital thanks to a joint project developed with OCTO
Through the “Never Stop Hyu” app, customers can easily and quickly access a fully traceable and paperless service
Rome, July 1st, 2025 – OCTO Telematics announces the launch of a major project to digitalize the management of courtesy cars within Hyundai Italy’s dealership network. The initiative stems from a shared vision: making post-sales service management more efficient and structured by integrating digital solutions that optimize operational resources and enhance customer experience.
The new service addresses the automotive sector’s growing need for tools that enhance traceability, speed up processes, and ensure greater control. Thanks to OCTO’s proprietary IoT platform, integrated with Hyundai Italy’s “Never Stop Hyu” app, official Hyundai dealers can manage the entire lifecycle of courtesy vehicles through a unique, intuitive, and entirely paperless system.
Courtesy car management across the Hyundai network is digitalized through a system that incorporates advanced features, such as simplified booking, vehicle status monitoring with images uploaded via app, and a web dashboard for centralized supervision. The entire process—from check-out to return—is fully traceable, remotely manageable, and documented in real time by both the user and the dealership.
The solution also allows for the automatic generation of detailed reports, useful for performance analysis and the continuous improvement of workflows. This provides concrete benefits not only for customers—who enjoy a more seamless and autonomous experience—but also for dealerships, which can streamline internal operations and reduce operating costs.
OCTO reaffirms its position as a key technology partner in the world of connected mobility, with an infrastructure based on artificial intelligence, advanced data analytics, and the largest global telematics database. Hyundai Italy, for its part, continues its path of innovation in customer experience, establishing itself as one of the most dynamic brands in redefining the value of driver services.
This initiative demonstrates the joint commitment of both companies to building the future of mobility: connected, transparent, and efficient.
About OCTO
For over 20 years, we have been developing integrated solutions that enable us to support our clients in seizing the opportunities offered by smart mobility and digital transformation. Thanks to an innovative approach based on Artificial Intelligence, we have developed advanced algorithms for accident detection, driving behavior analysis, claims management, and consumption optimization. These solutions allow us to meet the needs of key markets, such as insurance and mobility, with a strong focus on modularity and customization. Our scalable and modular data analytics platform delivers solutions for the Insurtech and mobility markets, helping partner companies transform the way they manage and grow their business.
A robust and purpose-driven ESG strategy ultimately guides our market proposition, focusing on the development of solutions that support the energy transition and data-driven urban planning.
OCTO has profiled 20 million drivers and holds the world’s largest telematics database, based on 610 billion kilometers of driving and over 13 million validated claims.
octotelematics.com
OCTO Media Contact
Adriana Zambon
Phone +39 339.3995640
press@octotelematics.com
