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Assistance Control Room

Never tired of giving assistance

Quality first

OCTO ACR provides a 24/7 real-time assistance in case of an accident. Its service is synonymous with quality given a network of well-trained professionals and a recurring quality check through customer survey. Moreover, outbound call and response time is reduced to the minimum.

Certificate services across Europe

Among the services offered, OCTO includes First Notice of Loss (FNOL) which consists of anticipating a formal claim, road assistance, other general supporting services, store and vehicle recovery, and also tracking and researching of the vehicle in collaboration with police. OCTO is certified across 21 European states through its assistance control rooms, which permit it to be a selected partner during vehicle location operations.

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