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Assistance Control Room

Never tired of giving assistance

Quality first

OCTO ACR provides a 24/7 real-time assistance in case of an accident. Its service is synonymous with quality given a network of well-trained professionals and a recurring quality check through customer survey. Moreover, outbound call and response time is reduced to the minimum.

Certificate services across Europe

Among the services offered, OCTO includes First Notice of Loss (FNOL) which consists of anticipating a formal claim, road assistance, other general supporting services, store and vehicle recovery, and also tracking and researching of the vehicle in collaboration with police. OCTO is certified across 21 European states through its assistance control rooms, which permit it to be a selected partner during vehicle location operations.

Insurance Telematics is also

Risk Management

Insurers and consumers meet each other half way, where both can benefit from a tailor-made profiling.

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Claims Management

Knowledge of telematics and its application, together with systems based on AI, contribute to the automation of the whole process.

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Anti-Theft (SVR)

Sophisticated post-theft services are developed to guarantee the recovery of the car once it has been stolen.

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Automotive OEMs are Octo direct clients that are interested in sharing technology. Octo role is related to the third-party eCall, directly managing a middle control room.

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Part of the risk management process, it represents the most valuable indicator to predict the likely loss costs of an individual driver.

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Our solutions are made for our customers. The one for you is waiting to be created together.