Digital Driver is the way to engage the driver through a wide range of solutions at hand to improve the experience of the customers and the flexibility for the Insurance company to design its customized program with an effective time to market.
OVERVIEW Key Features
-
Scoring
A system of relevant indicators such as distance covered, time of day and road type, analyses the driving behaviour and assigns an individual score to each customer, improving customer engagement and safety driving behaviour, while Companies can create a better fit product offer.
-
Gamification
A framework that allows business companies to engage customers promoting a good driving practices. Specifically drivers can earn points according to their driving behaviour and redeem rewards accordingly.
-
Behaviour Analysis
Specific driving parameters are monitored and highlighted to improve habits and lead to a safer driving. The customer receives alerts and driving tips that keep the user attention on topics as security and good driving increasing the loyalty to the brand and a more frequent relation.
Engagement passes through a digital journey
A digital journey is an all-encompassing experience that extends far beyond a single ride.
OCTO offers a service that covers and coordinates all of the in-car touchpoints through a web portal and an app developed for clients.
Digital Driver™ helps to increase the customer engagement throughout the policy lifecycle
Digital Driver™ is a white label solution that summarizes and records many values suitable for outlining a driver profile and its features and combines them with other relevant indicators such as distance covered, time of day, and road type.
It starts from the collection of telematics data, proceeding through the detailed assimilation and tuning, and then relating the data to other indicators.
-
Overall Dashboard
Drivers can have all trips and driving data at their fingertips, just entering the App
-
Driving Behaviour
Driving indicators are registered and analysed for a better awareness of the drivers
-
Driving Coaching
The most risky behaviours for single trips are underlined, to mitigate risk of consequences of bad driving behaviour
-
Crash
In case of accident a Control room receives relevant information to assist proactively the customer
-
Trip History
Every single trip is always available for consultation and analysis
-
Gamification
Customers are engaged and encouraged to have good driving habits through rewarding based programs
-
Roadside Assistance
Assistance is available for the driver only pushing a specific button within the App
A ready-to-use solution
The product comes in three different configurations, all exploiting the portal developed by OCTO where different operators (insurance manager, agent manager, ACR manager/operator, help desk operator) can access data and information of the policyholder’s portfolio, in order to cover all customer needs.
-
Smartphone Edition
This version works standalone and makes drivers safer through behavioural driving analysis
-
Smart Tag Edition
Based on the use of the smartphone associated with a Tag installed on the windshield, allows a wider range of use cases and additional services
-
Device Edition
Based on a device installed into the car that allows additional value added sevices for the drivers and the Insurers
Destination is a safer and better driver
All the indicators contribute to an individual score while engaging them through gaming and rewards, enabling a better policy offer. In addition, the customers receive feedback on their driving style, such as tips and alerts, as if they’re experiencing a virtual driving coaching. All of these features and services are useful to enhance the customers’ portfolio for the insurers, the driving experience for customers, and to make safer drivers.
The power of Digital Driver™ is its full modularity, available also as a software development kit, which permits every insurer to build its own solution and personalize it according to their unique needs and brand specifications.
Request a Demo for Digital Driver™
